Frequently Asked Questions

Do you build in my area?

Yes, we build architectural & sustainable custom homes across Torquay, Jan Juc, Bellbrae, Geelong, and the Bellarine Peninsula. Contact us to confirm your specific location.

How soon can you start building my home?

Start times depend on design, approvals, and our current construction schedule. We’ll give you an honest timeline from your first consultation. 

How long will building my home take?

Most custom builds take 12–18 months inclusive of design, planning, costing and construction. We’ll provide a clear schedule and keep you updated at every stage. 

Can you help with the design of my home?

Absolutely. We offer a full design-and-build service or can collaborate with your preferred architect or designer from day one for a seamless process. 

Do you provide fixed price contracts?

Yes! All NSL contracts are fixed price with detailed plans and specification documents. There are no hidden costs. 

Does building my home include fencing and landscaping?

Fencing and landscaping can be included as part of your custom build package. We’ll discuss your preferences and include them in your quote as needed. 

Can I visit the building site to see my home taking shape?

Yes, we welcome site visits by appointment so you can see your home progress and stay in the loop throughout the build. 

What drives the cost of building a custom home in our region?

Key cost factors include site conditions (slope, soil, access), design complexity, performance level and material selection. We explain all costs upfront and update you in real time throughout the process. 

How do you ensure my home is comfortable and energy efficient year-round?

We use High Performance methodology and materials to deliver lower energy bills and year-round comfort.  

Can NSL work with my architect or designer?

Yes. We can collaborate with your chosen designer or provide a complete design-and-build service. Early partnership ensures your home meets your vision, budget, and performance goals from the start. 

How does NSL keep me informed during the process?

You’ll have access to a client portal with real-time updates, weekly updates, and full transparency at every stage.  

Do you offer a guarantee?

Every NSL home comes with a 10-year structural guarantee and ongoing support after handover.